What Happens When You Request Account Deletion?
Once your request is received and verified, we will process the deletion of your account and personal information associated with RG MyWellness+, subject to any legal or regulatory requirements that require us to retain certain records.
Please note that account deletion is permanent and cannot be undone.
The following information may be deleted:
- Your profile information
- Personalized diet plans
- Health records (such as weight, blood pressure, blood sugar, thyroid records, and water intake)
- Activity history
- Saved preferences
- Other personal data associated with your account
Certain information may be retained for a limited period if required by applicable laws, regulatory obligations, fraud prevention, dispute resolution, or other legitimate business purposes.
If you have an active subscription through Google Play or the Apple App Store, please manage or cancel that subscription through the relevant platform to avoid future renewals, where applicable.
How to Request Account Deletion
To request deletion of your account or personal data, please send an email from your registered email address or mention your registered mobile number to:
Email: rgmywellness@rghospital.com
Subject: Account Deletion Request
Please include the following details in your email:
- Full Name
- Registered Mobile Number
- Registered Email Address (if applicable)
- Reason for deletion (optional)
Our support team will verify your request and process it as soon as reasonably possible. If additional information is required to verify your identity, we may contact you before processing your request.
If you wish to delete only specific personal data instead of your entire account, please mention this clearly in your email, and we will review your request in accordance with applicable laws and our Privacy Policy.
Thank you for using RG MyWellness+.